Responsible Gambling

At Red Spins we take safer gambling seriously. We want every player to enjoy controlled play in a safe environment, so we provide clear tools and guidance to help you stay in control of your account and your spending. Our focus is on prevention, early support and practical limits you can set yourself.

Our player protection principles

We follow a simple approach: prevention, transparency and support. We make responsible-gambling tools easy to find, encourage realistic limits, and act quickly if we see signs of harm. We will always treat concerns confidentially and provide information about professional support where needed.

Activity-control tools

Deposit and loss limits

You can set daily, weekly or monthly deposit limits via your account settings. Limits are designed to help control how much you add to your account. Changes that increase limits may take 24 hours to become active; decreases apply immediately.

Time and session controls

Use session timers and reality checks to monitor how long you play. You can set automatic session length limits and receive regular reminders. Time-outs are available if you need a short break from your account.

Account breaks and self-exclusion

Temporary time-outs are available from 24 hours up to several months. If you need a longer break, self-exclusion can be put in place for extended periods, typically from 6 months up to 5 years. During self-exclusion you will not be able to access your account.

Recognising signs of problematic behaviour

Look out for warning signs such as spending more than intended, chasing losses, neglecting other responsibilities, or borrowing money to gamble. If you or someone you know shows these behaviours, consider using our tools or seeking external help.

Practical tips to stay in control

Set a realistic deposit limit before you start. Schedule short breaks and use session timers. Avoid gambling when tired or stressed, and never chase losses. Share your objectives with a friend or family member who can help keep you accountable. If you need help applying a change, you can adjust settings in your account or contact our support team for assistance.

Professional help and support organisations

If you need specialist advice or immediate support, organisations in the UK can help. We recommend BeGambleAware, GamCare and Gambling Therapy for confidential information and counselling. Your local NHS services can also offer support and signpost local treatment options.

If you have concerns about your play, please use the tools in your account or contact our support team. At RedSpins we are committed to keeping play safe and responsible for everyone.